Human Guide Training
Training packages to assist in improving accessibility in the community and workplaces.
Practical skills that make a real difference
What is Human Guide Training?
Human Guide Training teaches people how to safely and confidently guide a person who is blind or has low vision.
Delivered by Guide Dogs SA/NT, this interactive training combines practical techniques with insights into the lived experience of vision loss, helping participants provide respectful, effective assistance in workplaces and throughout the community.
Whether you’re supporting customers, clients, colleagues or members of the public, Human Guide Training provides simple skills that can make a lasting difference.
Download our Human Guide Training Booklet
Creating more accessible communities
Why Human Guide Training matters.
Small actions can have a significant impact on someone’s confidence, independence and safety.
By learning Human Guide techniques, your staff or volunteers will gain the confidence to assist people with low vision or blindness respectfully and appropriately whenever support is needed.
Benefits include:
- Creating a more accessible and inclusive workplace
- Improving customer and client experiences
- Building staff or volunteer confidence when offering assistance
- Supporting disability inclusion and accessibility goals
- Helping create safer, more welcoming communities
Interactive, practical and engaging
What the training includes.
Our standard Human Guide Training session runs for approximately two hours and can be delivered at your workplace or another nominated venue.
Participants learn through a combination of discussion and practical activities, including:
- Understanding blindness and low vision
- Human Guide techniques and best practice
- Safe guiding in a variety of environments
- Blindfold activities to experience guided travel firsthand
- Practical exercises completed in pairs
Training can also be incorporated into professional development days, accessibility initiatives, team-building activities or awareness events such as World Sight Day or International Day of People with Disability.
Participants receive a Certificate of Participation upon completion.
“Open” Course Training Dates
For organisations with only a small number of attendees, we also offer scheduled Open Human Guide Training sessions throughout the year.
Upcoming open course dates:
Suitable for organisations of all kinds
Who is the training for?
Human Guide Training is ideal for any organisation whose staff interact with members of the public or people living with disability.
It is particularly valuable for:
- Disability Support Coordinators and Support Coordinators
- Plan Managers
- Health professionals
- Local government
- Customer service teams
- Public transport providers
- Airports
- Hospitality and tourism staff
- Education providers
- Community organisations
- Volunteers
- Corporate workplaces
Whether you’re supporting one client or thousands of customers, Human Guide Training helps your team create safer and more inclusive experiences.
What others have to say
Hear from organisations we've worked with.
“Undergoing the Human Guide Training with the support of Guide Dogs SA/NT was a great experience and a way to gain a deeper understanding of the lived experience for someone with a vision impairment, and the challenges they will face when accessing the public transport network.
Being blindfolded was daunting for sure and made you appreciate the importance of having a guide to navigate new and busy areas. This training will support our staff at Keolis Downer Adelaide and Keolis Downer as a whole to gain an understanding of accessibility needs. It provides adequate support for the blind and low vision community to be able to independently utilise public transport to move throughout the community.”
Jackson
Accessibility Officer, Keolis Downer
“It is a course which should be available and offered to everyone in society, starting from school children, and including workplaces, community services, etc. Learning how to provide whichever type of specialised support to someone who may need or appreciate such help is a wonderful thing!”
Junia
Adelaide Fringe
Let's build a more accessible community together
Learn more or book today.
Whether you’re looking to train an entire organisation or register individual staff members for an upcoming session, we’d love to help.
Contact our team to discuss training options, upcoming course dates or a tailored session for your organisation.
Reach out to our Partnerships team:
Email: partnerships@guidedogs.org.au
Phone: 1800 757 738
Contact us