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Support

Clients: 1800 757 738
support@guidedogs.org.au
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Donors: (08) 8115 6060
info@guidedogs.org.au
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    Feedback and complaints

    How you can give feedback.

    We view feedback as an opportunity to understand what we do well and what we could do better. We are always honest and open when dealing with your feedback.

    • We treat all feedback as genuine and important
    • We address feedback promptly
    • All feedback is handled confidentially and sensitively
    • We may need to contact you to clarify your concerns, this is only done where necessary

    Submit a complaint or feedback online

    Submit a complaint or feedback by post

    Please address your letter to:

    Consumer Liaison Officer
    Guide Dogs SA/NT
    251 Morphett Street
    Adelaide SA 5000

    Please include contact details if you would like a response. You may also choose to provide feedback anonymously.

    Learn more about providing feedback