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Our values.

Our values are a reflection of who we are and what we believe in.
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Our guiding principles

Our values translate into the promises we make to our clients, the quality of our services and the contributions we make to the wider community.

These values are a reflection of who we are, what we believe in and how we conduct our work.

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Our values

  • Achievement

    Delivering outcomes

    Delivering our services to the highest possible standard, delivering results that have value for clients, delivering on time as promised, recognising and celebrating achievements, holding ourselves accountable

  • Collaboration

    Engaging with others

    Working together to achieve our goals, working in partnership with other teams, seeking the input of others in matters that impact them, sharing our expertise and knowledge freely, actively listening to others.

  • Fun

    Creating an energetic, enjoyable place for ourselves and others

    Showing enthusiasm for what we do, balancing life and work, contributing to a vibrant working environment, supporting and encouraging one another, creating opportunities for celebration and camaraderie.

  • Integrity

    Ethical, honest and respectful

    Respecting the uniqueness of individuals, transparent in our communication, acting in the best interests of customers, doing what we say we will do, non-judgemental in our dealings with others.

  • Innovation

    Forward thinking

    Open to new ideas, solutions-focused, taking responsibility for developing ourselves, proactively seeking new ways to create value for customers and the organisation, continually looking for ways to improve our services.

Dig deep for Guide Dogs

International Guide Dog Day was 24 April, but you still have time to help train our puppies.