National Relay Service
The NRS is an Australia-wide telephone access service provided for people who are deaf or have a hearing or speech impairment.
It is also available to anyone who wants to call a person with a hearing or speech impairment.
There are a number of relay call options (connections) that can be accessed by phone, web or teletypewriter (TTY). There may be more than one relay call option that suits you, depending on your needs and situation.
In a life threatening or time critical emergency, you can contact the police, fire or ambulance services by calling the NRS and requesting Triple Zero (000) or dialling the dedicated text-based TTY service on 106. Calls to emergency services are generally prioritised by the NRS.
The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.