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Support

The Guide Dogs SA/NT office will be closed 25 December – 1 January for the festive period, our client services team will respond to your message within 2 business days after the office reopens in the new year.

Clients: 1800 757 738
ClientSupport@guidedogs.org.au
Request a service

Donors: (08) 8115 6060
info@guidedogs.org.au
Donate online

 

Feedback and complaints

We view feedback as an opportunity to understand what we do well and what we could do better. We are always honest and open when dealing with your feedback.

  • We treat all feedback as genuine and important
  • We address feedback promptly
  • All feedback is handled confidentially and sensitively
  • We may need to contact you to clarify your concerns, this is only done where necessary

Click here to submit your feedback online

Submit our feedback by post, please address your letter to:

Consumer Liaison Officer
Guide Dogs SA/NT
251 Morphett Street
Adelaide SA 5000

Please include contact details if you would like a response. You may also choose to provide feedback anonymously.

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