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Support Coordination

Helping you understand your NDIS plan and coordinate the right supports to achieve your goals.
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Helping you get the most from your NDIS plan

Guide Dogs SA/NT clients can access Support Coordination through our partnership with Guide Dogs Victoria. Their experienced team has more than 10 years’ experience helping people confidently understand and use their NDIS plans.

A Support Coordinator’s role is to guide you through your NDIS plan, help you connect with the right services and supports, and empower you to feel confident managing your plan.

Support Coordination is funded by the NDIS, so if it is included in your plan, there is no extra cost to you.

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Practical and personalised support

Support Coordination helps you get the most from your NDIS plan in a practical, personal and empowering way.

Your Support Coordinator will:

  • Take the time to get to know you and your goals
  • Help you understand your NDIS plan and use it effectively
  • Connect you with the right service providers
  • Assist with organising appointments, bookings and service agreements
  • Build your confidence and skills so you feel more in control of your supports
  • Help you explore community, mainstream and funded services that support your goals

As part of the Guide Dogs team, our Support Coordinators have specialised knowledge in supporting people with low vision and blindness, paired with the same care and commitment you can expect from all our services. You can communicate with them in a way that suits you by email, phone or video call.

If your goals extend beyond Guide Dogs services, your Support Coordinator will help you connect with the right supports.

Whether you’re new to the NDIS or managing an existing plan

You may benefit from Support Coordination if you:

  • Would like help to read or understand your NDIS plan
  • Want support to put your plan into action
  • Need help coordinating multiple supports or providers
  • Would like guidance exploring new services or supports
  • Would appreciate a dedicated NDIS expert who understands low vision and blindness
  • Want to feel more confident navigating the NDIS.

Support Coordination can be helpful whether you are new to the NDIS or already have a plan.

If you’re not sure whether Support Coordination is right for you, we’re happy to have a chat and help you work it out.

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Download the Support Coordination Fact Sheet

Access our easy-to-read overview of how our Support Coordination service works, what you can expect, and how it can support you.

Download Factsheet

We're ready to support you

The easiest way to get started is to email our Support Coordination team directly at sc@guidedogsvictoria.com.au.

You can also get started in other ways:

  • Ask your NDIS Planner or Local Area Coordinator to make a referral using our provider number, 4050000113.
  • If you are already receiving services or taking part in a program at Guide Dogs SA/NT, speak to us about making a referral on your behalf.

Our team is happy to answer your questions, explain how Support Coordination works, and help you start making the most of your NDIS plan.

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Access other support

In addition to Support Coordination, you may benefit from:

  • Guide Dog Mobility: Partner with a Guide Dog and participate in Guide Dog Mobility training to become more confident moving through life.
  • Children’s Services: Whatever milestones your child or teen wants to achieve so they can feel happy and confident, our vision specialists can offer training, encouragement and support.
  • Low Vision Services: Receive specialist assessments, support and advice to ensure your lifestyle and environment are optimised to suit your level of vision.
  • Occupational Therapy: Work with Occupational Therapists to identify personal goals and learn practical skills to achieve them. These can include cooking, caring for your family, living independently at home, and managing your own financial transactions.
  • Neurological Vision Service: If you’ve experienced a change in vision through accident or injury to the brain, explore new skills for new life circumstances with our Neurological Vision Service. Maximise your remaining vision, learn to move through different environments and communicate with people in the community.
  • Assistive Technology: Access Assistive Technology training to make life easier. Whether it’s your smartphone or a specific aid like GPS devices, improve your confidence with technology that suits your needs.
  • Leisure & Lifestyle Services: Connect with others, make new friends, access peer support groups and socialise with the community through our Leisure & Lifestyle Services.

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